Office Competence

Learning commercial skills through play

Shine at your apprenticeship through gamification: “Office Competence” is a low-threshold learning tool for apprentices and newcomers to commercial professions. A wide range of practical tasks allows them to test and further strengthen their knowledge and skills. The combination of games and learning offers effective knowledge transfer. After completing each training scenario, the user receives feedback in a virtual conversation.

The free learning offer can be played directly in the browser.

Wirtschaftskammer Österreich
Playful Trainings
Office competence - Post-it

Rethinking Education

Together with our project partners IBW, we developed a scenario-based e-learning for the WKO that aims to teach commercial skills in the areas of offers, order confirmations, delivery bills, invoices and payments in a playful way.


Logo "Lehre Fördern"

Since 2021, the project has received funding as part of Lehre fördern.

Mockup of a man with smartphone who looks at the office competence application

Explaining complex tasks in simple terms? Our specialty!

When combining challenging task design and branching decision-based dialogs, complexity can quickly get out of hand. Luckily, we have years of experience in presenting complicated topics in a simple and playful way: In “Office Competence”, we focused on designing varied scenarios in such a way that they are easy to understand and simple to use.


Didactic Basics

  • Independent learning: The content can be easily practiced independently via interactive micro-learning units.
  • Individualization: Learners can decide for themselves when and where they learn best. This works through the temporal and spatial flexibility of e-learning.
  • Practical relevance & competence orientation: Focus is placed on precisely the competencies needed in everyday professional life. The high practical relevance facilitates understanding of the exercises.
  • Motivation: Individual user avatars, the playful learning environment and an online ranking encourage user engagement.
  • Feedback: An assessment and evaluation system provides learners with ongoing feedback on their learning successes to date.
  • User-friendliness & target group orientation: “Office Competence” follows the mobile-first design paradigm and is thus intuitive to use and tailored to the target group.

Competent in the office…

  • offers solid preparation for the final apprenticeship examination.
  • includes diverse tasks and interactive dialogues on different areas of sales contracting.
  • can be used in training companies, vocational schools and inter-company training facilities as well as in private environments.
  • can be accessed both on a PC and on mobile devices.
  • is optimized for all common modern browsers and end devices.